Last updated: 13 August, 2026
Overview
This website is operated by YIB Global Technology Services LLP. Throughout the site, the terms "we", "us" and "our" refer to YIB Global Technology Services LLP. YIB Global Technology Services LLP offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or engaging our technology services, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, prospects, clients, partners, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 1: Technology Services Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to data protection and privacy laws).
You must not transmit any worms or viruses or any code of a destructive nature through our systems or services.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2: General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content and data (not including payment information), may be transferred and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3: Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4: Modifications to Services and Pricing
Prices for our services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
Section 5: Technology Services
Our technology services may be available exclusively through consultation and custom engagement. These services may have specific requirements and are subject to our service agreements and project terms.
We have made every effort to accurately represent the scope and capabilities of our technology services. We cannot guarantee specific outcomes or results from our services as they depend on various factors including client requirements, existing systems, and implementation conditions.
We reserve the right, but are not obligated, to limit the availability of our services to any person, geographic region or jurisdiction. We may exercise this right on a case by case basis. All descriptions of services or service pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any service at any time.
We do not warrant that the quality of any services, information, or other material provided by you will meet your expectations, or that any errors in the Service will be corrected, though we will make reasonable efforts to address issues that arise.
Section 6: Accuracy of Billing and Account Information
We reserve the right to refuse any service engagement you request with us. We may, in our sole discretion, limit or modify service scope per engagement or client. These restrictions may include engagements requested by or under the same client account, the same payment method, and/or requests that use the same billing address.
You agree to provide current, complete and accurate billing and account information for all service engagements. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
Section 7: Third Party Tools and Integrations
We may provide you with access to third party tools, software, or integrations over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of third party tools.
Any use by you of third party tools offered through our services is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider(s).
We may also, in the future, offer new Services and/or features (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
Section 8: Third Party Links
Certain content and Services available via our Service may include materials from third parties.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials or Services of third parties.
We are not liable for any harm or damages related to the use of third party services, resources, content, or any other transactions made in connection with any third party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage with them. Complaints, claims, concerns, or questions regarding third party services should be directed to the third party.
Section 9: User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions (for example project requirements) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
Section 10: Personal Information
Your submission of personal information through our services is governed by our Privacy Policy. To view our Privacy Policy, please visit our Privacy Policy page.
Section 11: Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, availability, or technical specifications. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 12: Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 13: Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all technology services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non infringement.
In no case shall YIB Global Technology Services LLP, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any technology services procured using the service, or for any other claim related in any way to your use of the service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 14: Indemnification
You agree to indemnify, defend and hold harmless YIB Global Technology Services LLP and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Section 15: Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16: Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 17: Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 18: Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Section 19: Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 20: Refund Policy
Refund eligibility across our offers and services is governed by the terms below, together with the specific terms outlined in any signed project agreement, service contract, or product policy that applies to your engagement.
20.1 The 30-Day Operations Reset Guarantees
The 30-Day Operations Reset fee is invoiced in two installments. Fifty percent (50%) is due at kickoff and is non-refundable. The remaining fifty percent (50%) is due on written acceptance, before go-live. The Reset ships with two specific, written guarantees that apply in addition to the terms in this Section.
Completion guarantee. This is not a cash refund. Nothing deploys until every item on a signed acceptance checklist passes. If the checklist does not pass, we keep building at our own cost, at no additional charge to the client, until it does.
On-time guarantee. If delivery slips past a two-week grace period for reasons that are solely on our side, the client receives ten percent off for each week late, capped at fifty percent, credited against the Reset fee. This is a credit against the fee owed, not a cash refund.
These Reset guarantees apply only to the 30-Day Operations Reset offer. BuildXLR8 and BuildXLR8 Assurance are governed by the terms below.
20.2 BuildXLR8 Milestone Refund Terms
BuildXLR8 is delivered in 30-day milestone cycles. Each milestone is invoiced in advance at its kickoff. BuildXLR8 is structured as a non-refund engagement: the milestone structure itself is the risk reversal, backed by a four-part guarantee stack.
On-Time Guarantee. Each milestone ships on its agreed date. If we miss for reasons on our side, that milestone fee is discounted ten percent, credited against the milestone fee already paid.
Acceptance Guarantee. Each milestone must meet written acceptance criteria before the next milestone is billed or work begins. The client is never billed forward into a milestone that has not been signed off.
Walk-Away Guarantee. The client may stop the engagement after any 30-day cycle. No cancellation fee. No penalty. Code, deployment, and documentation produced through the most recent accepted milestone remain the client's property. Fees already paid for completed and accepted milestones are non-refundable.
No-Deprioritisation Guarantee. We commit founder-level accountability on every milestone. If a milestone date slips because resources were pulled, the On-Time Guarantee triggers.
20.3 BuildXLR8 Assurance Refund Terms
BuildXLR8 Assurance covers maintenance, security patches, dependency updates, monitoring, and bug fixes against the accepted spec. It is custom-priced per build, typically around ten to twenty percent of build cost per year, and prepaid annually. Hosting is billed separately under WebXLR8. Fees already paid for the current annual term are non-refundable.
20.4 Other Services and Products
Refund eligibility for services other tha 30-Day Operations Reset, BuildXLR8, and BuildXLR8 Assurance is determined by the terms outlined in the applicable signed project agreement. Custom development, strategic consulting, and implementation work is tailored to each client, so refund eligibility varies by project scope, completion status, and the deliverable acceptance criteria defined in that agreement.
For products offered through BuildXLR8, refund policies are governed by the terms specified on the respective product's own website or vendor agreement. Product refund requests are processed according to those vendor policies and may involve coordination with third party vendors or manufacturers.
20.5 Non-Refundable Work
Completed consulting work, delivered intellectual property, custom development work accepted by the client, and services fully rendered according to contract specifications are non-refundable. Third party costs, licensing fees, and external service provider expenses incurred on behalf of clients are non-refundable unless specifically addressed in the applicable project agreement.
20.6 Partial Refunds and Pro-Rated Adjustments
Where available, partial refunds and pro-rated adjustments for service types outside the Operations Reset, BuildXLR8, and BuildXLR8 Assurance depend on milestone completion status and the deliverable acceptance criteria in the applicable project agreement. For ongoing service contracts, pro-rated refunds for unused service periods may be available subject to the termination clauses and notice requirements in the service level agreement.
20.7 Refund Request Process
Clients seeking a refund on services outside the Operations Reset, BuildXLR8, and BuildXLR8 Assurance guarantee terms above must submit a written request to [email protected] within the timeframe specified in the applicable project agreement. The request must include the project reference number, the basis for the request, and supporting documentation. We review requests within fifteen (15) business days of receipt. If approved, refunds are processed within thirty (30) business days through the original payment method or an alternative arrangement agreed with the client.
Disputes over refund eligibility or processing are handled under the dispute resolution and governing law terms of these Terms of Service (see Section 18: Governing Law), which may include negotiation, mediation, and arbitration under Indian law. Clients also retain the right to seek resolution through applicable Indian consumer protection forums.
Section 21: Delivery Policy
We are an IT consultancy delivering custom application development, AI solutions, cloud services, and digital transformation work. As our services are digital rather than physical products, this Section explains how we deliver services, digital assets, and project deliverables.
21.1 Delivery Methods
Deliverables are provided through digital channels. Source code and applications are delivered via secure Git repositories or secure file transfer. Documentation is shared through email, cloud storage, or project management tools. Access credentials are provided through encrypted channels. Cloud deployments are shipped directly to client-specified infrastructure. SaaS solutions are accessible on account activation. Consultancy reports are delivered via secure document sharing. Project communication runs through email, project management platforms, video conferencing, dedicated Slack or WhatsApp channels, and client portals where applicable.
21.2 Delivery Timelines
30-Day Operations Reset. Delivered in a fixed 30-day window from kickoff. Five working modules, written acceptance criteria, 30-day hypercare after delivery. The completion guarantee and the on-time guarantee cover delivery (see Section 20.1).
BuildXLR8. Delivered in 30-day milestone cycles, each scoped, priced, and accepted on its own. Most builds resolve in three to six cycles. The On-Time Guarantee covers each milestone individually (see Section 20.2).
BuildXLR8 Assurance. Continuous delivery of security patches, dependency updates, maintenance, monitoring, and bug fixes against the accepted spec.
Other project-based services and consultancy deliverables. Timelines are specified in the individual project proposal, statement of work, or service agreement.
Timelines may shift due to client scope changes, delayed client feedback or approvals, third party integration dependencies, or force majeure. Any change is communicated promptly and documented through a formal change request.
21.3 Delivery Locations
Our solutions are delivered to clients globally. Primary markets of active engagement are the United States, the United Kingdom, the European Union, and the Gulf Cooperation Council region, alongside India as a passive market served on inbound interest. Services are accessible from anywhere with an internet connection, subject to any client-specified geographic or compliance restriction.
21.4 Acceptance and Verification
On delivery of a project milestone or final deliverable, clients are notified by email or through the project management platform, and a formal delivery note or completion certificate may be provided. Unless a service agreement specifies otherwise, clients have 7 to 14 business days to review deliverables and report issues or concerns in writing. A deliverable is considered accepted if no feedback is received within that period.
21.5 Support and Maintenance
Bug fixes and critical issues are addressed free of charge during the warranty period specified in the service agreement, typically 30 to 90 days post delivery. Ongoing support, updates, and maintenance beyond that period are available through BuildXLR8 Assurance. Comprehensive technical documentation and user manuals are provided with all deliverables, along with user and administrator training via video conferencing and recorded training materials where applicable.
21.6 Digital Marketing Consultancy Deliverables
Our digital marketing consultancy covers strategy development, marketing audit reports and analytics, campaign recommendations, social media strategy and content planning, and SEO and SEM consultancy. We do not provide direct advertising spend or media buying, do not host client websites or applications ourselves (we provide setup and deployment to client-specified or third party hosting), and do not manage client advertising accounts or budgets. Clients are responsible for implementing recommended strategies, managing their own advertising budgets and campaigns, and securing their own hosting.
21.7 Failed or Incomplete Deliveries
If delivery fails due to a technical issue on our side, we notify the client immediately, arrange an alternative delivery method, and provide any necessary timeline extension without additional cost. If delivery cannot be completed due to a client side issue, such as incorrect credentials, inaccessible infrastructure, or unresponsive stakeholders, we document the attempted delivery. The project timeline may be paused until the issue is resolved, and additional charges may apply if significant delays result.
21.8 Intellectual Property and License Delivery
Source code and intellectual property rights transfer according to the terms in the applicable service agreement. Software licenses, API keys, and access credentials are delivered securely via encrypted email or secure portals. Required third party software licenses are documented, with procurement facilitated per the project agreement. Consultancy materials and strategy documents remain the client's property on full payment.
21.9 Data Security During Delivery
We use encrypted file transfers (SSL/TLS, SFTP), secure repository access with two factor authentication, confidential data handling in accordance with our Privacy Policy, and comply with GDPR, CCPA, and other applicable data protection regulations during delivery.
21.10 Physical Deliveries (Exception Cases)
In the rare case a physical delivery is required, such as hardware tokens, branded materials, or signed contracts, shipping costs and timelines are communicated separately, standard courier services are used based on client location, tracking information is provided, and any delivery charge is itemized in the invoice.
21.11 Client Responsibilities
To ensure smooth delivery, clients are expected to provide accurate contact information and delivery credentials, respond to delivery notifications and requests within a reasonable timeframe, ensure necessary infrastructure access and permissions are available, designate authorized personnel to receive deliverables, review deliverables within the acceptance period above, and implement recommended consultancy strategies independently or with their own chosen providers.
For cancellations, non-delivery, and refund eligibility, see Section 20: Refund Policy above.
Section 22: Contact Information
Questions about the Terms of Service should be sent to us at [email protected].
YIB Global Technology Services LLP
Email: [email protected]
Website: https://buildxlr8.com
Address: Building No. 17/2164, FSSI Square, Chittethukara, CSEZ, Kakkanad, Ernakulam, Kerala 682037, India
Phone: +91 80752 47569, +91 97459 11453
Business Registration: Registered as a Limited Liability Partnership under the Limited Liability Partnership Act, 2008.
LLPIN: ACC-2322
GSTIN: 32AADFY6703B1ZM